1773 -Implementation Technical Lead - AI Platform
Jornada completa
SOFTGIC
Este es un puesto de trabajo remoto.
We are looking for a proactive and detail-oriented Implementation Technical Lead to lead the implementation of our AI-powered SaaS platform. This role combines hands-on technical execution with project coordination, working directly with customers, delivering technical solutions, ensuring implementation quality, and supporting complex enterprise deployments.
Requisitos
Must Have
- Experience leading SaaS or enterprise software implementations.
- Strong knowledge of REST APIs, Webhooks, and OAuth .
- Hands-on experience with n8n or similar workflow automation platforms.
- Solid SQL and database knowledge.
- Experience integrating with SharePoint, Microsoft Graph, and WhatsApp Business API .
- Strong debugging and problem-solving skills.
- Functional understanding of AWS or Azure cloud environments.
- Experience conducting client discovery sessions and gathering technical requirements.
- Ability to build and present technical POCs and solution demonstrations.
We're looking for someone with
- Strong customer-focused and consultative mindset.
- Excellent stakeholder management and communication skills.
- High level of ownership, initiative, and accountability.
- Ability to work effectively in ambiguous, fast-changing environments.
- Continuous improvement mindset and strong cross-functional collaboration skills.
Responsibilities
- Lead low- to medium-complexity implementations independently.
- Support enterprise implementations alongside the Senior Engineer.
- Configure AI agents, RAG, business rules, domain topics, and n8n integrations.
- Conduct discovery sessions and translate business requirements into technical solutions.
- Document technical requirements and implementation specifications.
- Build and present Proofs of Concept (POCs) and technical demonstrations.
- Review and ensure the quality of work delivered by Junior Implementers.
- Troubleshoot, analyze, and escalate complex technical issues with proposed solutions.
- Continuously improve implementation methodologies, templates, and best practices.
Vacante publicada el Hace un mes
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