OpenLoop is looking for a HR Generalist to join our HQ team in Lima, Peru. This role will be a member of the HR Team, collaborating closely with the General Manager.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

About the Role

Responsibilities include, but are not limited to:

Responsible of the talent acquisition and recruitment processes.
Conduct employee onboarding and help ensure a seamless transition into the role.
Provide support to employees in various HR-related topics such as leaves and vacation days and resolve any issues that may arise.
Assist in development and implementation of human resource policies.
Maintain employee files and records.
Conduct employee offboarding
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
Revision of monthly payroll and sending monthly updates for payroll calculation.
Ensure compliance with local labor regulations.
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
Review contract terms and conditions for new hires, promotions and transfers.
Draft and send company communications, such as birthday and anniversary announcements.
Promote HR programs and policies to create an efficient and conflict-free workplace.
Work closely with local management to improve work relationships, build morale and increase productivity.
Performs other related duties as assigned.

Requirements

Minimum 4 years of HR experience with a focus on talent acquisition, onboarding, insurance and benefits, contracts, local labor regulations, HR metrics and administrative tasks related to HR.
Experience in the management of recruitment processes in technology companies or start-ups in the English language.
Bachelor's degree in Business Administration, Psychology or a related field to HR Management.
Intermediate level of MS Excel or Google Sheets (required).
Knowledge of local HR laws and regulations.
Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion.
Fluency in English (C1) and excellent written and verbal communication skills.
Available to work on a hybrid work model.
Knowledge of G-Suite, Slack and Notion.

In addition to competitive salaries, this role includes:

Hired under a Peruvian company ID ("Planilla"). You will receive all the legal benefits in Peruvian soles.
Monday - Friday workdays, full time (9 am - 6 pm).
Unlimited Vacation Days —Yes! We want you to be able to relax and come back as happy and productive as ever.
EPS healthcare and Oncology insurance covered 100% with RIMAC for you and your dependents —Because you, too, deserve access to great healthcare.
AFP retirement plan—to help you save for the future.
We’ll assign a computer so you can have the best tools to do your job.
You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city).

Outdoors The premises have outdoor spaces such as parks or terraces.

Accessible An infrastructure adequate for people with special mobility needs.

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.

Life insurance OpenLoop pays or copays life insurance for employees.

Paid sick days Sick leave is compensated (limits might apply).

Partially remote You can work from your home some days a week.

Bicycle parking You can park your bicycle for free inside the premises.

Health coverage OpenLoop pays or copays health insurance for employees.

Retirement plan OpenLoop pays or matches payment for plans such as 401(k) and others.

Dental insurance OpenLoop pays or copays dental insurance for employees.

Free car parking You can park your car for free at the premises.

Computer provided OpenLoop provides a computer for your work.

Informal dress code No dress code is enforced.

Recreational areas Space for games or sports.

Shopping discounts OpenLoop provides some discounts or deals in certain stores.

Vacation over legal OpenLoop gives you paid vacations over the legal minimum.

Beverages and snacks OpenLoop offers beverages and snacks for free consumption.

Hybrid

This job takes place some days from home and others at the office in Lima (Peru).

Servicing all 42,000 zip codes nationwide, OpenLoop accelerates the delivery of patient care by matching our trusted community of certified clinicians and insurance partners with innovators in the digital health space.—OpenLoop's full profile

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