Resultados de la búsqueda: 5 vacantes
...training materials, assess training needs, and play a key role in shaping the success of the BPO team.**
## Job Description: BPO Trainer
**Responsibilities:**
* Design and deliver comprehensive training programs for new hires and existing employees, covering specific...
...Advanced knowledge in communications technology, including, satellite communications, cell phone mediums, etc.
•Experience as a trainer/facilitator; ability to develop, implement, facilitate, and impart learning to a wide range of audiences.
•Ability to gain a precise...
International Rescue Committee
Lima, Lima
2 días atrás
...Monitor agent progress, track key performance indicators (KPIs), and celebrate achievements.
* Collaborate with team leads and trainers to ensure coaching efforts align with broader training initiatives and organizational goals.
* Foster a positive and growth-oriented...
...and reporting tools to track performance metrics and generate insightful reports.
* Collaborate with team leads, supervisors, and trainers to communicate identified issues, recommend real-time solutions, and inform proactive adjustments.
* Participate in developing...
...agent performance data to identify recurring issues, root causes, and areas for process improvement.
* Collaborate with team leads, trainers, and analysts to develop solutions for identified performance gaps and process inefficiencies.
* Maintain and update quality...
